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Privacy Policy

At Quality Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. Our privacy policy outlines how we collect, use, and safeguard your information:

  • Information Collection: We may collect personal information such as your name, address, contact information, and payment details when you schedule cleaning services with us. This information is used solely for the purpose of providing and billing for our services.
  • Information Usage: Your personal information may be used to communicate with you about your cleaning appointments, process payments, and provide updates about our services and promotions. We will never sell or share your information with third parties without your consent.
  • Data Security: We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
  • Cookie Policy: Our website may use cookies to enhance your browsing experience and gather information about how you interact with our site. Cookies are used for statistical purposes and do not contain personally identifiable information.
  • Changes to Privacy Policy: We reserve the right to update or modify our privacy policy at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to the updated policy.

Refund Policy:

At Quality Cleaning Services, we strive to provide exceptional cleaning services that meet or exceed your expectations. If you are not satisfied with the quality of our services, please review our refund policy:

  • Refund Eligibility: Refunds may be issued in cases where the quality of our cleaning services does not meet the standards outlined in our service agreement. Requests for refunds must be submitted within 24 hours of the cleaning service being completed.
  • Refund Process: To request a refund, please contact our customer service team within the specified time frame. We will review your request and, if deemed eligible, issue a refund to the original payment method within 5-7 business days.
  • Cancellation Fees: Cancellation fees may apply if you cancel or reschedule your cleaning appointment without providing sufficient notice. Any cancellation fees will be deducted from the refund amount, if applicable.
  • Dispute Resolution: If you have any concerns or disputes regarding our refund policy, please contact our customer service team for assistance. We are committed to resolving any issues in a fair and timely manner.
  • Changes to Refund Policy: We reserve the right to update or modify our refund policy at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to the updated policy.